By “personal records”, we suggest records that at once identifies you, inclusive of your call, address, or electronic mail deal with. In this Policy, “we” and “our” means Nordstrom, Inc., and “you” method any person who visits our website, or visits our U.S. Shops.
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We collect a variety of types of information. Examples include:
Contact information, such as your name, address, phone number, or email address;
Purchase information, such as the items you purchase, items you have altered or custom made (including measurements), payment method and payment information (such as debit or credit card number and information), billing and shipping address, and contact information (such as for receipts or order updates);
Preference information, such as your contact and marketing preferences, and brand and merchandise interests;
Profile and account information, which may include Contact, Purchase, and Preference information as well as your account password, information about wish list items, items in your online shopping cart or saved for future purchase, registry information, product review information, gift card and Nordstrom Note information, and other information about your profile or account;
Demographic information, which may include age or birthdate, gender, ZIP code, and other information about you;
Video recordings and photographic information of you when you visit one of our stores;
Call recordings including information about your call and that you share when you call us on the phone;
Location information of your device that you use with our mobile application, if your device settings allow us to collect location information; and
Device and browsing information, including information about your phone, tablet, computer, or device, and online browsing activity (collectively, “automatically collected information”). Automatically collected information may include IP addresses, unique device identifiers, cookie identifiers, device and browser settings and information, and Internet service provider information. Automatically collected information also may include information about when and how you access and use our website or mobile application, such as the date and time of your visit or use, the websites you visit before coming and after leaving our website, how you navigate and what you search for using our website and mobile application, the website pages and items you view using our website and mobile application, and the items you purchase.
We use the information that we collect to conduct our business to offer you with the possible first-class products, offerings, and reviews. We additionally might also integrate any or all of the statistics that we acquire or attain. Examples of ways we use records encompass:
To provide you with products and services, along with to meet your orders and manner your bills; process, maintain and service your account(s) and memberships; and to provide you with services and products that we suppose you will like;
To reply to you, inclusive of while you: vicinity an order; name us; make a request or inquiry; input a competition or sweepstakes; whole a survey, or share a remark or problem;
For personalization of your reports with us, such as to keep in mind your interest and options; personalize the products and services we proportion with you; facilitate your interactions with our stylists and salespeople; music and categorize your hobby and hobbies on our website and cellular utility, consisting of by way of identifying the one-of-a-kind items you operate; and to complement your enjoy in our shops, on our website, and thru our cell application;
For advertising and marketing and advertising, along with to send you advertising and marketing and marketing communications; take a look at creditworthiness and make pre-display screen gives for Nordstrom-branded credit playing cards, and to customize the advertising and that we show you (we provide choices about marketing and advertising and marketing as mentioned in the Your Choices phase beneath);
For analytics, which include apprehending how you use our internet site and mobile utility; understand the way you shop with us; determine the techniques and gadgets used to access our internet site and cellular application, and enhance our website and mobile application;
For our enterprise purposes, which include: to operate and improve upon our commercial enterprise and lawful business activities; to hold our packages, accounts, and statistics; for research; to decide your pride with our services and products; to locate and save you fraud or misuse of our offerings, and for every other enterprise purpose that is approved by way of law;
For legal and safety functions, which include to guard or shield us, our clients, you, or third parties, from damage or in legal court cases; shield our rights; protect our protection and the safety of our customers, personnel, and property; reply to courtroom orders, complaints, subpoenas, and government requests; cope with felony and regulatory compliance, and notify you of product remembers or protection issues.
We use the information that we gather to behavior our business and to offer you the pleasant viable products, services, and reports. We additionally may also integrate any or all of the information that we gather or reap. Examples of ways we use statistics consist of:
To provide you with services and products, such as to fulfill your orders and system your bills; system, hold and provider your account(s) and memberships; and to provide you with services and products that we think you’ll like;
To reply to you, consisting of while you: place an order; name us; make a request or inquiry; enter a competition or sweepstakes; complete a survey, or percentage a comment or situation;
For personalization of your experiences with us, together with to remember your hobbies and options; customize the goods and offerings we share with you; help your interactions with our stylists and salespeople; music and categorize your activity and pastimes on our website and cell utility, including by way of identifying the exceptional gadgets you use; and to enrich your enjoy in our stores, on our website, and through our cellular utility;
For advertising and advertising, inclusive of to: send you marketing and advertising communications; take a look at creditworthiness and make pre-screen gives for Nordstrom-branded credit score playing cards, and to customize the advertising and advertising that we show you (we provide choices approximately advertising and marketing and advertising and marketing as referred to inside the Your Choices phase under);
For analytics, together with to understand how you use our website and cellular utility; recognize how you shop with us; decide the techniques and gadgets used to get entry to our internet site and mobile software, and improve our internet site and mobile utility;
For our business purposes, which includes: to function and improve upon our business and lawful business activities; to keep our packages, accounts, and records; for studies; to determine your pleasure with our products and services; to hit upon and prevent fraud or misuse of our offerings, and for another business cause that is authorized by way of regulation;
For legal and protection functions, inclusive of to guard or guard us, our clients, you, or third events, from harm or in prison court cases; safeguard our rights; defend our protection and the safety of our customers, personnel, and belongings; respond to court orders, complaints, subpoenas, and authorities requests; cope with prison and regulatory compliance, and notify you of product remembers or safety problems.
In general, we do now not share personal information about you with a third party for advertising purposes. We do share personal information with a third party for any purpose. For example, we share private information with:
The PrimePack circle of relatives of brands and companies, such as PrimePack.Com, shops, and our other affiliates, parents, and subsidiaries;
Third parties and service vendors that offer products or services to us, that help us marketplace or put it on the market to you (consisting of co-branded advertising and advertising and marketing), or that provide products or services to you. We may also use third events or service companies to perform any of the moves or activities allowed beneath this Policy;
Social media structures and networks which include Facebook, Twitter, Pinterest, and Instagram that provide functionalities, plugins, widgets, or tools about our website or cell application (e.G., to log into an account, or to percentage inspiration, reveals, purchases, and different content material with your friends and fans on social media). If you choose to use these functionalities, plugins, widgets, or gear, certain information may be shared with or accumulated via those social media corporations—for extra records approximately what data is shared or amassed, and how it is used, see the applicable social media company’s privateness coverage;
Parties to enterprise transactions such as the ones we cope with in mergers, acquisitions, joint ventures, the income of belongings, reorganizations, divestitures, dissolutions, bankruptcies, liquidations, or other kinds of enterprise transactions. In those styles of operations, personal statistics can be shared, sold, or transferred, and it may be used sooner or later by way of a third-party; and
Additional third parties which include regulation enforcement, government entities, courts, or other third parties as required or allowed by way of the applicable regulation, along with for the felony and protection purposes described under the “How We Use Information” Section above, or in any other case to help save you harm or fraud to us, you, our customers, or other third parties. We also may additionally share non-public information with third events upon your request or along with your approval, though we may not be capable of accommodating all requests.
We may additionally share private information with the third party groups we paintings with for our functions, even though in general, we do now not proportion private information about you with third-party advertising and marketing functions. We can also share different facts in our discretion, including routinely gathered data, which may be utilized by third-party advertising, marketing, and different purposes. For records about the alternatives you have about the online advertising practices described in this section, please see the “Your Choices and Access Requests” Section.
- Your Choices and Access RequestsWe try to offer you selections about how personal information is used and shared. Your choices include:
Online Advertising. You can control third party advertising and marketing alternatives for some of the third part we work with to serve marketing across the Internet and through utilizing the selections to be had at http://www.Networkadvertising.Org/coping with/opt_out. Asp and www.Aboutads.Info/alternatives. We do not guarantee that all of the third parties we paintings will honor the elections you’re making using those alternatives, however, we attempt to work with third parties that do.
Social Media Platforms and Networks. We inspire you to review your privateness alternatives and settings with the social media platforms and networks you operate to apprehend what selections you’ve got about sharing statistics from the one’s systems and networks with us.
Email Choices. You can opt-out of advertising and marketing or advertising and marketing emails by using making use of the “unsubscribe” link or mechanism mentioned in marketing or marketing emails you obtain from us or Nordstrom.Com. You may also request to decide out of advertising or advertising and marketing emails through contacting us thru one of the strategies unique within the “Additional Information and Contacting Us” Section beneath and sharing the e-mail deal with at that you are receiving advertising and marketing or marketing emails. For a provider or transactional emails about your Primepack credit card, please contact (NUmber), and for service or transactional emails about your Primepack. To unsubscribe from advertising or marketing emails you get hold of from Primepack, stores, please make use of the “unsubscribe” link or mechanism stated inside the advertising or advertising emails you acquire from the one’s manufacturers or go to the privateness policy associated with the brand which you are receiving emails from and use the choices provided therein.
Direct Mail Choices. You might also decide out of receiving advertising or advertising and marketing by using unsolicited mail by way of contacting us thru one of the strategies unique within the “Additional Information and Contacting Us” phase beneath and sharing the call and mailing address which you would like to choose out. Please word that those requests might also absorb to 8-10 weeks to become active.
Telephone Choices (calls and texts). You may also opt-out of receiving marketing or marketing calls or text messages via contacting us via one of the strategies specific within the “Additional Information and Contacting Us” phase under and sharing the phone quantity which you would like to decide-out. For text messages, you furthermore may be capable of textual content “STOP” in reaction to a textual content message that you get hold of.
Wish List Choices. We may additionally provide the potential to create a Wish List. To update your Wish List privacy settings, you may choose “Private” (now not searchable) to help defend your Wish List records from being publicly searched on our web page, or you may select “Public” (searchable). To help protect your privacy, we start with set your Wish List account to a “Private” setting.
Mobile Location Choices. You may select not to provide your location to us about your use of our cellular utility via declining any activate requesting vicinity statistics, and through customizing your cell device settings to save you sharing of location information. We may additionally accumulate vicinity records if you have our mobile software mounted to your tool, and your device is close to our keep or keep structures (together with systems that offer customized content material), even in case you are not currently the use of the cell utility. You can also save you this through customizing your cell device settings to save you sharing of vicinity facts or with the aid of disabling Bluetooth on your tool.
Access Requests. If you have registered for an internet account, we allow you to get right of entry to and update individual personal records that you have provided to us with the aid of logging into your online account and using the features and functionalities available there. You may additionally request to get admission to personal information with the support of sending an e-mail or writing to us at the deal with unique inside the “Additional Information and Contacting Us” phase beneath. We are not capable of supply all get entry to requests, and we may additionally request new records from you if you want to confirm your identity before accommodating a get admission to request.
We take steps to help shield the confidentiality and security of Personal Information you share with us via our website. In general, records transmitted thru the Internet might not be entirely secure, and we’re not able to assure the security of your private documents.
We encourage you to take steps to protect the confidentiality and safety of your account and private records, such as by performing the following:
Reviewing your account periodically and immediately reporting any sudden pastime or unrecognized statistics;
Installing the cutting-edge security updates and anti-virus software to your computer to save you malware and viruses;
Using complicated passwords (at least 7 alpha/numeric case sensitive characters);
Not using the equal password on more than one website;
Not sharing your password with others;
Password protecting your computer and cellular device; and
Sign out/log out of internet site sessions so that your meeting is closed, especially during the usage of a public computer.
You may are available contact with web sites, emails, or texts that try and trap you into imparting non-public statistics with an offer, including a Prime Pack Gift Card. We do now not sponsor or propose these offers. If you emerge as aware of any doubtlessly fraudulent pastime on a website or in an e-mail or textual content, please ahead the data to websupport@primepack.Com or call us at (insert number) so that we can follow up. You also can visit our Fraud Alerts page for added statistics.
Links to Other Websites and Services. Our website might also offer hyperlinks to different Internet web sites, content material, or movies (embedded or direct hyperlinks) maintained by way of third parties. We are not answerable for the websites, content material, or videos accessed through the hyperlinks, and we have now not reviewed the privateness practices of these third parties. We encourage you to check the privacy practices of these third parties.
Browsers Do Not Track Signals. While we try to offer you picks when you operate our internet site and cellular utility, we do no longer promise that we can be able to acquire or honor net browser Do Not Track signals.
Texas Privacy Rights. Texas regulation entitles citizens to invite us for a note describing what classes of private data we percentage with third parties for direct advertising functions. Unless you request us or consent to us doing so, Nordstrom does no longer sell any non-public statistics to third parties for his or her very own direct marketing functions. If you have got questions on those practices, please contact us at websupport@primepack.Com.
Children’s Privacy. Nordstrom does no longer knowingly request or collect private facts from any character under thirteen years of age without prior verifiable parental consent. If you trust that your baby under the age of thirteen has submitted non-public information to Nordstrom about our website or mobile application, and without previous verifiable parental consent, please touch us at Pimepack.com so that we can take steps to delete the personal data that she or he furnished.
Purchases made through our internet site that clients select to deliver to locations outdoor of the USA are made from (which corporation) no longer Nordstrom. Personal information that you provide in connection with an internet site orders that delivery outside of the US is supplied to (which corporation), no longer Nordstrom, although (which corporation) may also percentage these facts with us. If you have questions about (corporation) privacy practices, please contact corporation name (www.corporation.Com).
If you provide your information through our website cut loose a buy, you settle that the private statistics might be transferred to and processed within the United States of America and any other united states or jurisdiction at our sole discretion. The legal guidelines that apply to the use and safety of personal statistics inside the United States or different countries or jurisdictions in which we transfer or process non-public information can be exceptional than the legal guidelines and protections for your united states of America.
Additional Information and Contacting Us
If you have questions about this Policy or our privacy practices, please contact us at:
PO BOX 52-2922
MIAMI FL, 33152
If you’re not comfortable shopping online (and would prefer to make your purchase via telephone), just give us a call at 1-305-357-0109. Our Customer Service representatives will be happy to assist you.
We may make changes to this Policy, and may apply any changes to information previously collected, as permitted by law. When we make material changes to this Policy, we will notify you by posting the updated Policy on our website, and we will update the effective date at the end of this Policy.
This Policy is effective July10, 2020.